SMS Marketing for Spa and Salon
Becoming More Connected To Your Customers
Learn More About What Customers Want
Customer satisfaction is a key aspect of running a successful business. Improve it by sending surveys over text, providing the customer with a one-touch link to it, and incentivizing by adding them to a text-only raffle!
Offer Deals in a New Way
Texting allows you to relay information about special events and provide deals right to your customer's phone. Texting is the most checked form of communication which makes it an excellent choice to send this kind of information.
Improve Your Scheduling
An incorrect schedule affects all clientele. Activating your business's number to send and receive texts allows you the capability to schedule appointments and confirm them over text.
Appointment Requests
Activating your business's phone number to send and receive texts lets your customer request appointments like never before. They simply send a text requesting an appointment to your number at any time of day and you can respond with available times.
Lead Generation
If a customer is on your website when you're not open, allow them the capability to text you. Even if you have it activated, customers aren't always aware they have the capability to text your business's phone number. By integrating a widget on to your website customers will be more likely to try it out.
TXTImpact's Texting Features
Create a Texting List
Text To Join lists are great ways to offer coupons to your most loyal customers. To incentivize customers to join, most businesses offer coupon codes for those just signing up. You can provide links, images, and pre-generated coupons at any time. Thes lists help your business build a service that keeps your customer only a text away.
If you're not already, TXTImpact allows you to send appointment confirmations to make your schedule run on time. These confirmations can be automated to save both time and money. If you're using Google Calendar, we can collect the information from there too.
Talk Directly With Your Clients
For those clients who have questions, but don't want to call, use texting! It allows you the opportunity to speak with a customer in a way that is comfortable to them. Activating your business's number to allow texting will give your customers the opportunity to respond to your customer's inquiries in a manner convenient to them.
Text Large Groups at Once
Once you have a large amount of numbers stored in your system, it's time to put them to use! You can segment your texts to go out to certain clientele that you want to give extra special deals to. This is also a great way to keep customers up-to-date on the affairs of your business.
Ready to get started?
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