Text Survey or SMS Survey is a module of TXTImpact’s SMS marketing software that allows brands, agencies, small businesses, and mobile advertisers to obtain immediate feedback on a certain event or action from customers.
Text message surveys allow businesses to send a series of questions to customers or employees via SMS text messages to request their feedback. Unlike, an online survey which requires a smartphone, an SMS survey can be taken on any text-enabled phone. You can Run Pulse or NPS survey using text messaging.
You can do a lot with the SMS Text Survey module, e.g. users demographics & data capture, registration, meeting reservation questionnaire, customer satisfaction, market research, and much more.