TXTImpact reserves the right, in its sole discretion, to modify or change this Privacy Policy at any time with or without prior notice to you. You must review the current Privacy Policy on a regular basis. Your continued use of the TXTImpact service following any changes to the Privacy Policy constitutes your full acceptance of those changes. If you have any questions, concerns, or comments about this Privacy Policy, please email us at [email protected].

Information Collection and Opt-Out

TXTImpact provides the tools and resources to collect your subscribers’ contact information on a web or text opt-in. Subscribers have the ability to opt-out of your distribution lists any time by texting STOP to a shortcode.

Online Sign-up

TXTImpact allows you to collect email addresses, mobile number, and other custom data when subscribers opt-in to join your distribution list(s) via an Online Sign-up page provided and hosted by TXTImpact. When joining a distribution list, we will ask subscribers for personal information such as their name, phone number, and email address. The information they provide and the information TXTImpact obtains about them may be used to:

  • Provide subscribers with products and services they request.
  • To anticipate and resolve problems and conflicts with our products and services.
  • For verification and authentication purposes in regards to requests or changes of any personal information or data related.
  • For other purposes communicated to them at the time they provide or authorize the use of their information.

TXTImpact provides subscribers the opportunity to opt-in, and opt-out. All subscribers have the ability to unsubscribe. To unsubscribe text STOP to a shortcode that you don’t wish to receive a text message from. Msg& data rates may apply.

Mobile Keyword

In addition to Online Sign-up pages, you can also collect mobile phone numbers when subscribers text your Mobile Keyword (that you create) to TXTImpact’s shared short code or your dedicated short code. By texting your Mobile Keyword, subscribers are opting-in their mobiles phone numbers to join your distribution list(s). By a subscriber texting into your mobile keyword, they are giving implied consent to view and access their mobile numbers and also send them text messages. Subscribers can remove their mobile phone numbers from your database at any time by replying to any text message they receive from TXTImpact with “STOP”.

Sharing, Usage and Exporting

TXTImpact does not share, sell, or rent any contact information with any party. Implied consent is when your subscriber texts your Mobile Keyword to TXTImpact’s shortcode. NOTE: You are not allowed to share your subscribers’ contact info with any third party for any reason. Also, TXTImpact may use or disclose information, including your personal information and your subscribers’ contact information, under the following very limited circumstances:

  • To provide you with products and services you request.
  • To anticipate and resolve problems and conflicts with our products and services.
  • For verification and authentication purposes in regards to requests or changes to any personal information or data related.
  • For other purposes communicated to you at the time you provide or authorize the use of your information.
  • To enforce our Terms of Use and Privacy Policy or other legal agreements.
  • To outsource any of the tasks referenced in our Terms of Use and Privacy Policy, such as customer service.
  • In response to a subpoena, court order, or other legal process.
  • To establish or exercise our legal rights or defend against legal claims.
  • To share with a company controlled by, or under common control with TXTImpact for any purpose permitted by our Terms of Use or Privacy Policy.
  • When TXTImpact believes such use or disclosure is (a) necessary in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, or situations involving potential threats to the physical safety of any person, or (b) required by law.
  • In the event of a merger, acquisition, consolidation, divestiture, or bankruptcy of TXTImpact.

NOTE: The TXTImpact service is not intended for children under 13, and TXTImpact does not knowingly collect information from children under the age of 13.

Data Security Policy

The importance of security for all personally-identifiable information associated with visitors to the Website as well as TXTImpact customer information, such as mobile numbers, texts, messages, credit card information, and addresses, and other account data is of utmost concern to TXTImpact, and we have implemented, and periodically review, certain physical, electronic, and managerial procedures to help prevent unauthorized access and maintain data security. Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address. Unfortunately, due to the open nature of Internet communications, no data transmission over the Internet can be guaranteed to be secure, and thus we cannot guarantee that communications between you and TXTImpact will be free from unauthorized access by third parties.

Personal Information

The information we learn from users helps us continually improve and provide information about our product services, website usage, website popularity, and related content. We gather the following types of information.

  • Information Provided by You We receive and store any information you enter on our Web site or give us in any other way. For example, if you use to contact us form or sign-up for a Trial account. We use the information that you provide for such purposes as responding to your requests, customizing and improving our services, and communicating with you.
  • Automatic Information We Collect from Our Website: We receive and store certain types of information whenever you interact with our website. For example, like many websites, we use “cookies,” and we obtain certain types of information when your Web browser accesses
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