At TXTImpact, the security, integrity, and confidentiality of your data are our highest priority. Our platform is designed with security-first principles to ensure that your communication and customer data remain protected at every stage. Whether you're sending marketing messages or important alerts, we safeguard your information using robust, industry-standard protocols.
Data Security
All customer data on the TXTImpact platform is encrypted both in transit and at rest. We utilize TLS 1.2 or higher to secure all communication between clients, APIs, and our servers. Stored data, including message logs and contact information, is encrypted using AES-256 encryption standards to provide strong protection against unauthorized access.
Secure Infrastructure
Our cloud infrastructure is hosted with industry-leading data centers that are SOC 2, ISO 27001, and HIPAA-compliant. These data centers provide multiple layers of physical and digital protection, including biometric access controls, 24/7 monitoring, and redundancy systems to ensure uptime and reliability.
Authentication & Access Control
TXTImpact enforces strong password policies, two-factor authentication (2FA) for platform users, and role-based access controls (RBAC) to ensure that only authorized users have access to sensitive functions and data. Customer login sessions are securely managed, and accounts are protected with mechanisms to detect and prevent unauthorized login attempts.
API & Integration Security
All API traffic is encrypted over HTTPS and requires secure API keys or tokens for authentication. API access can be restricted by IP address and usage can be monitored in real-time. We follow the OAuth 2.0 standard for secure third-party integrations and ensure API scopes align with the principle of least privilege.
Data Privacy
We respect your privacy and do not share client data with third parties without consent. TXTImpact is fully compliant with CAN-SPAM, TCPA, and 10DLC registration requirements, helping clients stay compliant with U.S. messaging laws and carrier guidelines. Our privacy policies are transparent, and client information is never sold or used for unauthorized purposes.
Compliance & Monitoring
TXTImpact maintains ongoing compliance with relevant security frameworks and constantly monitors its systems for suspicious activity. We regularly perform vulnerability assessments, penetration tests, and internal security audits. Our team receives regular training in cybersecurity best practices.
Incident Response
In the unlikely event of a security incident, TXTImpact has a documented and tested incident response plan to minimize impact and notify affected clients in a timely and transparent manner. We act quickly to investigate, contain, and remediate any potential threat to your data.
Your Data. Your Trust.
When you use TXTImpact, you’re choosing a platform that takes security seriously. We are committed to providing a secure, reliable, and compliant texting experience so that you can focus on your business communication with confidence.