Text-2-Survey Video Tutorial

Welcome to SMS marketing tutorials! In this video, we'll learn how to set up a text survey campaign.

1. Access Dashboard:

   • Log in to your account using your username and password.
   • Once logged in, you'll be directed to the dashboard.

2. Create New Campaign:

   • Click on "Campaigns" and then the plus button to add a new campaign.
   • Select "Text to Survey" from the options.

3. Configure Campaign:

   • Enter the keyword for users to text to receive survey questions.
   • Give the survey a relevant name.
   • Set the start and end date and time for the survey.
   • Click "Save" to save the campaign.

4. Add Questions to Survey:

   • Click on "Manage Questions" to add questions to your survey.
   • Click "Add New Question" and select the question type (multiple choice or open-ended).
   • Enter the question and response options.
   • Save your question and repeat for additional questions.
   • Customize welcome and response messages in the advanced settings.

5. Save and Test Survey:

   • Enter the email address to receive completed survey responses.
   • Click "Save" to finalize your survey campaign.
   • Test the survey to ensure it's working correctly.

6. Survey Reports:

   • Access survey reports by clicking on the "Survey Data" tab.
   • View the survey summary report for an overview of participants and completed surveys.
   • Click on the "Detailed Report" button to see individual participant responses.
   • Review tabulated responses for multiple-choice questions.

7. Invite Participants:

   • Invite participants to take part in the survey by clicking on "Invite Subscribers."
   • Watch the "How to Send Invite" video for detailed instructions on sending invitations.

Congratulations! Your text survey campaign is now set up and ready to use. Engage with your audience and gather valuable insights through interactive surveys.