Customize your survey campaign - Video Tutorial

Welcome to SMS marketing tutorials! Today, we'll learn how to customize survey questions based on your specific requirements.

1. Prerequisite:

   • Make sure you have set up a text-to-survey campaign before proceeding with customization.

2. Access Dashboard:

   • Log in to your dashboard using your credentials.

3. Find Campaign:

   • Click on "Campaigns" and use the search box to find the campaign you want to customize.

4. Manage Questions:

   • Select the survey you want to customize and click on "Manage Questions."

5. Add Conditions:

   • Click on the "Conditions" button to add conditions to your questions.
   • Choose a condition from the dropdown list that fits your requirements.
   • Click "Add Action" to specify what action should occur if the condition is met.
   • Select the desired action from the dropdown list.
   • Optionally, enter the response message the user will receive if conditions are met.
   • Click "Save" to apply the conditions.
   • You can add multiple conditions and actions as needed.

6. Testing Conditions:

   • Test the survey to ensure that the conditions are working as expected.

Congratulations! You have successfully customized your survey questions with conditions. Now you can gather more targeted and relevant responses from your survey participants. Thank you for watching!