Outlook SMS Service

TXTImpact Outlook Text Messaging Service allows users to send SMS Text Messages to colleagues and customers from Microsoft Outlook 2007, Outlook 2010, and Sharepoint 2010.

TXTImpact Outlook Mobile Service allows businesses to send text messages to the USA, Canada, and 800 Global networks.

Microsoft Outlook 2007 & 2010 have a built-in feature which allows users to send SMS text messages from Outlook through SMS gateway service providers, certified to work with Microsoft Outlook messaging services.

TXTImpact is acting as an SMS gateway and business text message service provider for sending and receiving text messages from wireless carriers such as T-Mobile, AT& T-Mobile, Verizon, Sprint, Virgin, Cricket, etc.

You don’t need to know the recipient carrier name to send text messages. Our server will look up the carrier for you.

Step 1:

Select a plan and signup for the service.

Step 2:

Configure your Outlook and add Outlook mobile service provider (text messaging) the same way you would add an email provider.

Step 3:

Now, you’re ready to send and receive text messages directly from your Outlook.

1. Click on Tools -> Account settings

2. Email tab, click on ‘New’ button

3. On ‘Add New E-mail Account’ dialog, select ‘other’

4. Enter TxtImpact Outlook Mobile service account address (https://mzone.wire2air.com/oms/) in the ‘Web Service Address’ box

5. Enter your account USERID and PASSWORD

6. Press Test Account Settings to test the connection

1. Click on New -> Select Text Message option

2. Enter recipient(s) mobile number(s) and type your message and press ‘SEND’

1. Click on New Items-> Select Text Message (SMS) option

2. Enter recipient(s) mobile number(s) and type your message and press ‘SEND’

Outlook 2013 doesn’t support the Outlook text messaging service, but you can still send text messages through email using our email to text service. There will be no software to install. Or you can download our Outlook 2013 Add-in.

Using Outlook 2013 Add-in you can send and receive text messages and picture messages. Contact our Sales team if you would like to use Outlook text message Add-In.

For an instructional video on MS Outlook 2013/2016/Office 365, click here.

• TXTImpact uses highly reliable, high throughput, business-grade direct carrier connections and shortcodes for the delivery of SMS messages.

• We also offer local numbers for the USA, Canada, Puerto Rico, UK, Australia, Austria, China, Finland, Germany, Hong Kong, Hungary, Ireland, Lithuania, Mexico, Netherlands, Norway, Pakistan, Poland, South Africa, Spain, Sweden, and Switzerland.

• No special or additional software is required to send text messages

• Replies to your text message will be automatically forwarded to your email inbox.

• TXTImpact allows multiple users to use the system – a powerful tool for office communication.

• The service supports all major USA and Canada carriers and over 800 international mobile operators.

• Calls to your USA and Canada dedicated local number can be forwarded to your office number.

• TXTImpact is a Microsoft® Office Outlook® Mobile Official Service Provider

Can I send text messages to multiple recipients?

Yes, you can send text messages to multiple recipients. Just enter multiple mobile numbers separated by commas such as 16460005000,12123005984

Is it possible to send messages longer than 160 characters?

Yes, you can send messages longer than 160 characters, Outlook automatically splits messages into parts.

Does the message recipient needs to include any keyword in the reply message?

No, the reply doesn’t need to have any keyword in the message. Keywords are only required in cases where you the one who initiates the conversation and text in the first place.

For example, if you would like customers to contact you via text message, you can advertise your text number and ask people to text a keyword at their request. Text KEVIN LAW “your questions” to 27126. We can also assign you a 10 digit number the same as your area code (in most cases), in which case customers don’t need to use a keyword.

Can we allow anyone from our company to send messages? Can we create multiple user accounts?

Yes, you can add multiple user accounts and assign them text credits or have them just use credits from a master account.

Do I need to know the wireless carriers or operators of the recipients?

No carrier information is required. You don’t need to know the recipient’s carrier name to a send text message; our server will do a carrier lookup.This supports major USA, Canada, and international mobile operators.

What is the Outlook text message service web address?

For Outlook you need to use https://mzone.wire2air.com/oms/ or you can use the full address: https://mzone.wire2air.com/oms/outlookmobileservice.asmx

What phone number will be recipient see as the sender? Can I use my phone number?

By default recipients in the USA will see a 5 digit number such as 27126, Canadian recipient will see a message from a 10 digit number and other international destinations will see a UK phone number as the sender number.

We can’t use your number as a sender ID, but we can assign you a new local number that may be the same area code as yours.

We offer local numbers for the USA, Canada, Puerto Rico, UK, Australia, Austria, China, Finland, Germany, Hong Kong, Hungary, Ireland, Lithuania, Mexico, Netherlands, Norway, Pakistan, Poland, South Africa, Spain, Sweden, and Switzerland. Each additional local number assigned costs $5/month for USA and Canada.