Step-by-Step Guide: How to Send Mass Text Messages with a Business Texting Service | TXTImpact

How to send mass text messages using a texting service?

Introduction

Weekly Grand Savings Day is LIVE.
Get 22% off on meds + 50% cashback on your order.
MOV: $30. Code: SAVE50. TCA. {link to landing page}

How many times have you come across a message like this? Daily? Weekly? Monthly?

I get them daily, and even though I never click on the links within the message, the notification gets my attention, and that's the point!

With open rates as high as 98% and response rates at 45%, it's safe to say that text marketing crushes Emails. So it is a very effective way to reach and engage with a large audience.

In addition, a report by Yieldify, SMS marketing campaigns average a 29% conversion rate, significantly higher than email (usually around 2–5%)

In today's topic of you will learn how you can achieve the same results by sending mass SMS messages using a Mass texting service

Start your mass texting journey today!

Launch your first campaign in minutes with a 15-day free trial—no credit card required.

Start Free Trial

What is a texting Service?

A texting service, i.e., TXTImpact, is a simple solution for businesses to send and receive text messages (SMS and MMS) to connect with customers.
It lets companies send bulk texts, reminders, promotions, or updates directly to people's phones. Businesses can also have two-way conversations with customers, schedule messages, and use keywords like “JOIN” to grow their contact lists.

Mass texting is often used for marketing and promotional purposes, as well as for sending important notifications or updates to a large group of people.

Note: Do not confuse group texting with mass texting. Group texts are typically P2P and allow everyone to see the other users.

Mass texting, on the other hand, is typically application-to-person (A2P) or business-to-person (B2P) and only allows individual users to see the sender.

TXTImpact’s service is easy to use, works from any web browser or exclusive apps (iOS and Android), and helps companies stay compliant with texting rules. It’s a fast, reliable way to reach people and keep them engaged.

How does mass Texting Work? (TXTImpact)

Check out the steps on How you can send mass text messages using TXTImpact texting Sevice.

A typical mass texting campaign on any platform consists of 3 steps:

Upload a list with the names and numbers of users you want to contact
Add a message you want to send to existing or potential customers
Choose when to send the message to the users on the contact list

Read: What is Mass Texting and How does it Work? (Complete Guide)

Step 1:

Once you have successfully signed up or enrolled for a Free trial and been approved by TXTImpact, you can now click login.

Step 2:

Enter your username and password for your account and sign in

on your dashboard click on the new tab.png

Step 3:

After login: On your Dashboard, click on "+ NEW" Tab.

Step 4:

Click on the "New Mass Text" Option as showin in the picture.

Step 5:

Enter a broadcast name for your campaign

Step 6:

Select a list of people groups that you want to send the text blast to,

Select list of peoplegroup that you want to send the text blast to.png

Try It Yourself – Start Your Free Trial Now

● Wide Range of Features | ● 15-Day Free Trial | ● No Credit Card Required

Start Free Trial

Step 7:

Click - campaign0915(2)

Step 8:

If you want to upload a fresh contact list, click on subscribers and then click on contacts

Step 9:

Select when you want to send the message. now or later

Step 10:

Click on DONE when ready and you have successfully launched your Mass texting SMS campaign.

How to Send Mass Text via Texting Service TXTImpact: Video Tutorial

All Set to go live?

Launch your campaign now and send your first mass text in minutes— 15-day free Trial and no credit card required.

Start Free Trial

Tips or Best Practices to send Mass text Messaging using Texting Service (TXTImpact)

Obtain Consent Before Messaging
Always ensure recipients have permitted to receive text messages. This can be through online opt-ins, keyword sign-ups (like texting “JOIN”), or written consent. Avoid sending unsolicited texts.
Follow SMS Compliance Rules (e.g., TCPA)
Be familiar with and follow legal regulations such as the Telephone Consumer Protection Act (TCPA) in the U.S. Only send messages to opted-in users and always include opt-out instructions.
Include an Easy Opt-Out Option
Every text should include an option for recipients to unsubscribe, such as “Reply STOP to opt out.” This is essential for compliance and customer trust.
Write Clear, Respectful Messages
Your messages should be concise, polite, and easy to understand. Avoid using slang, all caps, or excessive punctuation that may come across as spammy or unprofessional.
Personalize Your Messages
Adding the recipient’s name or referencing their previous interactions can make messages feel more relevant and engaging.
Prepare Message Templates in Advance
Create reusable templates for different audience segments (new users, customers, event attendees, etc.) to save time and maintain consistent communication.
Define a Clear Call-to-Action (CTA)
State the purpose of the message and guide recipients on what to do next, whether it's clicking a link, replying, or visiting your website.
Choose the Right Audience (Segment Smartly)
Organize recipients into groups based on behavior, interests, or customer stage. This helps send more targeted, meaningful messages.
Keep Growing Your Opt-In List
Promote your texting program across your website, social media, and in-store to keep building your recipient list.

Use Reliable Tools and Double-Check Settings
Before sending, review message content, recipient lists, and delivery times. Make sure everything is accurate and properly set up.
Schedule Messages at the Right Time
Avoid early morning or late-night messages. Choose optimal times based on your audience’s habits to maximize engagement.
Test Before Sending to a Large List
Send test messages to yourself or your team to catch errors, broken links, or formatting issues before mass delivery.
Ensure the Message is Relevant
Every message should serve a purpose and offer value to the recipient. Avoid sending generic or repetitive messages.
Monitor Performance and Optimize
Track responses, click-throughs, and opt-outs using TXTImpact’s analytics. Use this data to refine future messaging strategies.

Benefits of mass texting

Some of the benefits of mass texting are listed as below:

Reach a Large Audience Instantly
Mass texting allows you to send messages to thousands of customers, employees, or clients at once—saving time and ensuring fast delivery.
High Open Rates
Text messages boast open rates as high as 98%, with most being read within minutes. This makes it one of the most effective communication channels available.
Cost-Effective Communication
Instead of spending resources on individual calls or emails, one mass text can deliver your message to a wide audience—saving both time and money.
Personalized Messaging
TXTImpact allows you to insert names or other custom details into each message, making them feel more relevant and engaging to recipients.
Targeted Campaigns for Specific Groups
You can create message campaigns tailored to specific customer cohorts based on behavior, location, or stage in the sales funnel—ensuring better results.
Saves Time and Effort
There's no need to manually create individual messages. With automation tools, you can send updates, alerts, or promotions to all relevant contacts in a few clicks.
Easy Scheduling and Automation
Messages can be scheduled in advance, allowing you to reach your audience at the most strategic times—whether for reminders, offers, or alerts.
Works Across All Industries
From retail and healthcare to education and logistics, mass texting is effective for appointment reminders, promotional campaigns, staff communication, and more.
Boosts Engagement and Response Rates
Text messaging supports two-way communication. Recipients can quickly reply to your messages, leading to better interaction and faster responses.
Supports Business Growth
By streamlining communication and keeping customers informed and engaged, mass texting helps businesses increase conversions, retention, and overall growth.

Some of the best general practices related to mass text messaging include the following:

• The message should be simple and to the point
• Time the text right. Ensure that the messages are not timed oddly. The effectiveness of the messages gets reduced if the timing is not correct.
• Texting too many times with the same message will only reduce its effectiveness. Refrain from texting too often.

Not just sending mass texts, their responses should also be handled in the right way. Opt-outs, opt-ins, and customer replies should also be handled professionally. If you can send your messages in the right way and follow the correct process, you might increase your target audience. You need to have your message in such a way that you can engage your audience and let them know what you have to offer.

Mass texting has proved to be a great way for small and big businesses to stay in touch with their customers and inform them about all that is relevant to their purpose. To optimize your mass texting efforts, you must follow the tips and tricks of the trade. There are many mass texting organizations offering their services for businesses; select the best one that suits your requirements as per their offerings.

Read:

Have questions or need help getting started?

Contact our support team or book a free demo to see how TXTImpact’s mass texting service can work for your business.

Contact us

Book Demo

Step-by-Step Guide: How to Send Mass Text Messages with a Business Texting Service | TXTImpact

Introduction

Start your mass texting journey today!

What is a texting Service?

How does mass Texting Work? (TXTImpact)

Step 1:

Step 2:

Step 3:

Step 4:

Step 5:

Step 6:

Try It Yourself – Start Your Free Trial Now

Step 7:

Step 8:

Step 9:

Step 10:

How to Send Mass Text via Texting Service TXTImpact: Video Tutorial

All Set to go live?

Tips or Best Practices to send Mass text Messaging using Texting Service (TXTImpact)

Benefits of mass texting

Some of the best general practices related to mass text messaging include the following:

Have questions or need help getting started?

Cookie Settings