Text Message Survey: Capture customers feedback on the go
Mobile Survey or Text message Survey Text messaging survey module of TxtImpact mobile marketing platform; allows brands, agencies, small businesses, and mobile advertisers to obtain immediate feedback on a certain event or action from your customers.
Text message Survey allows you to create an interactive Text message survey; conducted on mobile phones. It enables your customers to provide feedback and opinions on the go using their mobile phones. A major advantage of Text-to-Survey is that no additional administration is needed to register the response. You can encourage your target audience to participate in the survey by sponsoring prizes.
Apart from receiving valuable responses, you’re also building a database of mobile phone numbers which can be used for future Mobile marketing campaigns or surveys.
Text Message Survey (Mobile Survey) benefits
Fast collection of information
Ability to reach respondents anytime, anywhere
Results can be used immediately
Fast and proactive reaction to deviations with limits and alarms
Subscription list management (collect mobile numbers for future campaigns)
Works with shared or dedicated shortcode
Text message/SMS Invitations
Powerful Reporting Tools: View your results as they are collected in real-time
Advance Flash Graphed Results/Charts
Data Import/Export: Download Your Results
No Data Expiration
Implementing a Text messaging or Mobile Survey campaign
The survey can have several questions and each text message contains one question.
It’s the easiest and fastest way to find out what your customers are thinking. The survey can be created in minutes. Your customer or users participate in survey by sending a Text message to a specified short code or you can send a text message to invite them to answer series of multiple choice or free text questions.
The results are updated in real-time and available online for review. It provides a reliable, cost effective and efficient means of soliciting of relevant and useful information from the populace. The information collected can be used in decision making.