Two-Way SMS Text Messaging Service for Customer Service
2-Way Text Messaging/ TEXT MESSENGER
TXTImpact cloud based Text Messenger tools enables 2-Way SMS Messaging communications from Web to any mobile phones in the U.S., Canada and over 200 countries. Enterprise SMS-messaging, also known as application-to-peer messaging (A2P Messaging) or 2-Way Text, continue to grow steadily at a rate of 4% annually. Text Messenger application is able to communicate over two-way dialogues with the much larger SMS user-base. Our 2-Way SMS coverage currently spans 33 countries and our partnerships with carriers across the globe—allow us to expand our coverage list daily. Not only Text Messages, but you can also receive Picture Messages (MMS) from any mobile phone in USA and Canada.
The tool can used by customer service, contact centers, service desks, insurance companies, auto dealerships and many more to send and receive text or picture messages to the mobile users.
Two-Way SMS Text Messaging Features
Send a text message or Respond to incoming text message questions instantly
Include MMS Picture Message or Video in the text response
Shorten long URLs to include in the text messages reply
Use already saved message templates and save time
100% Web based no software to install
Choice of a short code for USA and/or 10 digit local phone number
Local phone numbers available for over 33 countries.
Text Messaging Service Features
Support text messages longer than 160 characters
Supports HTTP & SMPP interface for sending and receiving text messages
Access to 800+ carriers, 200 countries to send and receive text messages
Dedicated & shared short code support for North America
Real time delivery reports available
Extensive online reporting tools
Robust text message delivery platform
Long Code VS Short Codes For 2-Way Text Messaging Service
Shared short code, which allows you to receive text and picture messages. You would need to use a keyword to receive messages from mobile users. Keywords are not required for replies. You can’t take this number with you if you decide to choose a different service provider. Cost Included in the most plans. Available for USA and Canada only.
Dedicated short code, which allows you to send and receive text and picture messages. You can take this number with you if you decide to choose a different service provider. Additional $1000 (random) to $1500 (Vanity) /month. 12-14 weeks provisioning time. Available for USA and Canada only.
Get a Local Phone number or Long Code to Receive SMS Text Messages and Picture Messages*. You can take this number with you if you decide to choose a different service provider. $5 to $20/month additional per Long Code. We offer Virtual numbers for over 23 countries, refer to the list of countries below. For information visit: Long Code
We can make your Business Toll free or Landline a texting number, which allows you to send and receive text messages only, without touching your voice services. You will have this number with you since you own this number. $5/month additional, $25 one time provision fee and 5-10 business days provisioning time. Available for USA and Canada only.
*MMS Picture Messaging over virtual SMS number available only for the USA and Canada
COVID-19 Response: We are offering low cost mass texting service for small and mid size businesses. 50,000 free credits for Schools, Colleges, and government offices. Offer is only for new clients. Learn More