Two-Way SMS Text Messaging Service for Customer Service

2-Way Text Messaging/ TEXT MESSENGER

TXTImpact cloud based Text Messenger tools enables 2-Way SMS Messaging communications from Web to any mobile phones in the U.S., Canada and over 200 countries. Enterprise SMS-messaging, also known as application-to-peer messaging (A2P Messaging) or 2-Way Text, continue to grow steadily at a rate of 4% annually. Text Messenger application is able to communicate over two-way dialogues with the much larger SMS user-base. Our 2-Way SMS coverage currently spans 33 countries and our partnerships with carriers across the globe—allow us to expand our coverage list daily. Not only Text Messages, but you can also receive Picture Messages (MMS) from any mobile phone in USA and Canada.

  • Text Messenger Web texting service can be used in conjunction with Text Message Broadcast service to respond to any replies.
  • The tool can used by customer service, contact centers, service desks, insurance companies, auto dealerships and many more to send and receive text or picture messages to the mobile users.

    web-text-chat

    Two-Way SMS Text Messaging Features

    • Send a text message or Respond to incoming text message questions instantly
    • Include MMS Picture Message or Video in the text response
    • Shorten long URLs to include in the text messages reply
    • Use already saved message templates and save time
    • 100% Web based no software to install
    • Choice of a short code for USA and/or 10 digit local phone number
    • Local phone numbers available for over 33 countries.

    Text Messaging Service Features

    • Support text messages longer than 160 characters
    • Supports HTTP & SMPP interface for sending and receiving text messages
    • Access to 800+ carriers, 200 countries to send and receive text messages
    • Dedicated & shared short code support for North America
    • Real time delivery reports available
    • Extensive online reporting tools
    • Robust text message delivery platform

    Long Code VS Short Codes For 2-Way Text Messaging Service

    • Shared short code, which allows you to receive text and picture messages. You would need to use a keyword to receive messages from mobile users. Keywords are not required for replies. You can’t take this number with you if you decide to choose a different service provider. Cost Included in the most plans. Available for USA and Canada only.
    • Dedicated short code, which allows you to send and receive text and picture messages. You can take this number with you if you decide to choose a different service provider. Additional $1000 (random) to $1500 (Vanity) /month. 12-14 weeks provisioning time. Available for USA and Canada only.
    • Get a Local Phone number or Long Code to Receive SMS Text Messages and Picture Messages*. You can take this number with you if you decide to choose a different service provider. $5 to $20/month additional per Long Code. We offer Virtual numbers for over 23 countries, refer to the list of countries below. For information visit: Long Code
    • We can make your Business Toll free or Landline a texting number, which allows you to send and receive text messages only, without touching your voice services. You will have this number with you since you own this number. $5/month additional, $25 one time provision fee and 5-10 business days provisioning time. Available for USA and Canada only.
      *MMS Picture Messaging over virtual SMS number available only for the USA and Canada

      No Credit Card · No Obligation · No Setup Fees

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