Text Message Survey or Mobile Survey, is a module of TXTImpact’s SMS marketing software; that allows brands, agencies, small businesses, and mobile advertisers to obtain immediate feedback on a certain event or action from customers on the go.
How to Setup Text Messaging Survey campaign
Get started with Text Message Survey
Text Message Survey software allows you to create an interactive survey; conducted on mobile phones using text message only. It enables your customers to provide feedback and opinions on the go using their mobile phones. An advantage of Text-to-Survey software is that no additional administration is needed to register the response. You can encourage your target audience to participate in the survey by sponsoring prizes.
Apart from receiving valuable responses, you’re also building a database of mobile phone numbers which can be used for future mobile marketing campaigns or surveys.
Text Message Survey (Mobile Survey) benefits
Fast collection of information
Ability to reach respondents anytime, anywhere
Results can be used immediately
Fast and proactive reaction to deviations with limits and alarms
Subscription list management (collect mobile numbers for future campaigns)
Works with shared or dedicated shortcodes
Send Text Survey Invitations to the participants
Direct input: Participants can text a keyword to short code to take the survey
Powerful Reporting Tools: View your results as they are collected in real-time
Advance Flash Graphed Results/Charts
Data Import/Export: Download your results
Web Hooks to post data to your web server
No Data Expiration
Implementing a Text Message or Mobile Survey campaign
The survey can have several questions and each text message contains one question.
It’s the easiest and fastest way to find out what your customers are thinking. The survey can be created in minutes. Your customer or users participate in the survey by sending a text message to a specified short code or you can send a text message to invite them to answer a series of multiple choice or free text questions.
The results are updated in the real-time and are available online for review. It provides a reliable, cost effective and efficient means of soliciting relevant and useful information from the populace. The information collected can be used in decision making.