Frequently Asked Questions


Can I send text message to multiple recipients?

Yes, you can send text messages to multiple recipients. Provide comma separated mobile numbers in “To” field while composing text message in outlook.

Is it possible to send messages longer than 160 characters?

Yes, you can messages longer than 160 chars, outlook automatically split messages in parts.

Does message recipient needs to include any keyword in their reply message?

No, reply doesn’t need to have any keyword in their message. The Reply comes back to your outlook.

Can we allow any one from our company to send message, can we create multiple user accounts?

Yes, you can add multiple user accounts and assign them text credits.

Do I need to know wireless carrier or operator of the recipients?

No carrier information required, you don’t need to know recipient carrier name to send text message, our server will do carrier lookup. Supports major USA, Canada and international mobile operator

How much does it cost?

We have plan starting from $9.99 a month which allow you to send and receive upto 200 messages.

What is the outlook text message service web address?

Outlook Text messaging service address: https://mzone.wire2air.com/oms/

How Long Can Text Messages Be?

A standard text message is limited to 160 characters. Characters means letters, numbers, spaces, symbols and punctuation. TxtImpact SMS marketing campaigns and mass texting tools allow you to provide longer messages up to 465 characters. The longer message will be split into multiple parts like (1/3) Part1, (2/3) part2, etc. Each part is considers as one message credit.

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TXTImpact SMS Marketing and Mass text messaging