Frequently Asked Questions

BusinessTexting (4)

What Is A Short Code?
A Short Code is 5-6 digit number provided by carriers, similar to the a mobile number. It is a unique number allow people to send text messages to, and allow application integrators receive messages from carriers’ gateway.

Permalink.

Do I need to know wireless carrier or operator of the recipients?
No carrier information required, you don’t need to know recipient carrier name to send text message, our server will do carrier lookup. Supports major USA, Canada and international mobile operator

Permalink.

What is keyword?
Keywords allow your customers to interact with your services, to receive on demand information, e.g business locations, todays specials, on demand coupons, or join mailing list, etc. A Keyword is a short word identifies your campaigns. For example: ‘Text Club to 27126 to receive weekly specials.‘Club’ is a keyword in this case.

Permalink.

How Long Can Text Messages Be?
A standard text message is limited to 160 characters. Characters means letters, numbers, spaces, symbols and punctuation. TxtImpact SMS marketing campaigns and mass texting tools allow you to provide longer messages up to 465 characters. The longer message will be split into multiple parts like (1/3) Part1, (2/3) part2, etc. Each part is considers as one message credit.

Permalink.

View more→

SMSMarketing (8)

What is Opt-In?
Opt-in a permission based marketing. Advertiser should have take permission from mobile subscribers before sending them any text message. Text-2-Join to perfect way to get people opt-in and join the list.

Permalink.

What is keyword?
Keywords allow your customers to interact with your services, to receive on demand information, e.g business locations, todays specials, on demand coupons, or join mailing list, etc. A Keyword is a short word identifies your campaigns. For example: ‘Text Club to 27126 to receive weekly specials.‘Club’ is a keyword in this case.

Permalink.

How Long Can Text Messages Be?
A standard text message is limited to 160 characters. Characters means letters, numbers, spaces, symbols and punctuation. TxtImpact SMS marketing campaigns and mass texting tools allow you to provide longer messages up to 465 characters. The longer message will be split into multiple parts like (1/3) Part1, (2/3) part2, etc. Each part is considers as one message credit.

Permalink.

What Is A Short Code?
A Short Code is 5-6 digit number provided by carriers, similar to the a mobile number. It is a unique number allow people to send text messages to, and allow application integrators receive messages from carriers’ gateway.

Permalink.

What information can be captured with Text-2-Join campaigns?
Text to Join campaigns allow your customers to be able to join mobile list by sending a keyword to the short code. With Text-2-Join campaign customer mobile number is saved and added to your mobile list. You can also configure campaign to receive notification by email or text message whenever someone joins the list.

Permalink.

View more→

OutlookService (8)

How much does it cost?
We have plan starting from $9.99 a month which allow you to send and receive upto 200 messages.

Permalink.

What is the outlook text message service web address?
Outlook Text messaging service address: https://mzone.wire2air.com/oms/

Permalink.

How Long Can Text Messages Be?
A standard text message is limited to 160 characters. Characters means letters, numbers, spaces, symbols and punctuation. TxtImpact SMS marketing campaigns and mass texting tools allow you to provide longer messages up to 465 characters. The longer message will be split into multiple parts like (1/3) Part1, (2/3) part2, etc. Each part is considers as one message credit.

Permalink.

Can I send text message to multiple recipients?
Yes, you can send text messages to multiple recipients. Provide comma separated mobile numbers in “To” field while composing text message in outlook.

Permalink.

Is it possible to send messages longer than 160 characters?
Yes, you can messages longer than 160 chars, outlook automatically split messages in parts.

Permalink.

View more→

Mass Text Messaging (6)

How Long Can Text Messages Be?
A standard text message is limited to 160 characters. Characters means letters, numbers, spaces, symbols and punctuation. TxtImpact SMS marketing campaigns and mass texting tools allow you to provide longer messages up to 465 characters. The longer message will be split into multiple parts like (1/3) Part1, (2/3) part2, etc. Each part is considers as one message credit.

Permalink.

What Is A Short Code?
A Short Code is 5-6 digit number provided by carriers, similar to the a mobile number. It is a unique number allow people to send text messages to, and allow application integrators receive messages from carriers’ gateway.

Permalink.

Can I have mass text broadcast replies forward to my email?
All replies are available in management console, and also you can configure your email address using “Reply Settings” option to receive replies to your email.

Permalink.

Can I have multiple Groups?
Yes, you can create multiple groups. Go to manage campaigns, add new campaign, select Text-2-Join to create new groups.

Permalink.

Do I need to know wireless carrier or operator of the recipients?
No carrier information required, you don’t need to know recipient carrier name to send text message, our server will do carrier lookup. Supports major USA, Canada and international mobile operator

Permalink.

View more→

For More FAQs and Tutorial Videos

Click here to access How to Videos
Browse FAQs and Help Articles
/* */
TXTImpact SMS Marketing and Mass text messaging

TXTImpact