Group Texting: Reply forwarding to mobile or email

Group Texting: Reply forwarding to mobile or email

We have recently added option to receive Replies directly to your text message broadcast using Group Texting or Broadcast text message feature.

How it work?

  • Reply option applies to Text message broadcast and Group Texting features only
  • Should you have Reply options configured and enabled, all replies from recipients to any text message sent from Broadcast or Group Texting tools, will be forwarded to configured email and mobile phone.
  • Text message credits will be deducted for all messages forwarded to your mobile
  • All replies will be available online in Received Messages regardless of forwarding option

How to enable Reply Forwarding to Mobile and/or Email?

  • Logon to management console using your credentials
  • Click on Reply Settings menu.
  • Enter mobile number and/or email where you like to receive replies.
  • Press “Save”
  • Should you like to receive replies to email or mobile only, then enter only email or mobile number.

How to disable Reply Forwarding to Mobile and/or Email?

  • Logon to management console using your credentials
  • Click on Reply Settings menu.
  • Enter mobile number and/or email where you like to receive replies.
  • Press “Disable”; Disable option only available if you had configured the forwarding options.