Video Tutorial to Upload Contact via Excel/CSV

In this tutorial, we'll learn how to manually upload contacts using a CSV or Excel file.

1. Access Dashboard:

   • Log in to your dashboard using your credentials.

2. Create a New List:

   • Navigate to "Subscribers" and click on the plus button to create a new list.
   • Give the list a name for internal reference.

3. Edit Custom Fields:

   • Before adding contacts, edit custom fields by clicking on "Actions" and then "Update Custom Fields."
   • Customize the fields as needed for personalized messaging.

4. Add Contacts:

   • Select the newly created list from the subscribers section.
   • Click the upload CSV button from the dropdown menu.
   • You can manually add contacts or import them from a CSV or Excel file.

5. Review Format:

   • Ensure your CSV or Excel file follows the correct format:
     • Mobile numbers should be in the first column.
     • Field names should be in the second column.
     • Email addresses, if available, should be in the third column.
     • Any custom fields should follow.
     • Each contact should be separated by a line feed.

6. Upload File:

   • Choose the file you want to import and click "Upload."
   • Ensure to check the "No Spam Declaration" checkbox before importing contacts to comply with regulations.

Congratulations! You've successfully uploaded contacts manually using a CSV or Excel file.