Mobile Marketing 101: SMS Marketing or Text Message Marketing to Promote Your Business

Mobile Marketing can refer to one of two categories of marketing.

First, and relatively new, is described as marketing on or with a mobile device, such as a mobile phone (this is an example of horizontal telecommunication convergence). Second, and a more traditional definition, is meant to describe marketing in a moving fashion – for example – technology roadshows or moving billboards.

Marketing on a mobile phone has become increasingly popular ever since the rise of SMS marketing or SMS (short message service) in the early 2000s in Europe and some parts of Asia when businesses started to collect mobile phone numbers and send off wanted (or unwanted) content. Over the past few years, SMS has become a legitimate advertising channel in some parts of the world. This is because unlike e-mail over the public internet, the carriers who police their own networks have set guidelines and best practices for the mobile media industry including mobile advertising.

Mobile Marketing Association

The IAB (Interactive Advertising Bureau) and the Mobile Marketing Association, as well, have established guidelines and are evangelizing the use of the mobile channel for marketers. while this has been fruitful in developed regions such as North America, Western Europe, and some other countries, mobile spam messages ( SMS sent to mobile subscribers without a legitimate and explicit opt-in by the subscriber) remain an issue in many other parts of the world, partly due to the carriers selling their member databases to third parties. mobile marketing via SMS has expanded rapidly in Europe and Asia as a new channel to reach the consumer. SMS initially received negative media coverage in many parts of Europe for being a new form of spam as some advertisers purchased lists and sent unsolicited content to consumer’s phones; however, as guidelines are put in place by the mobile operators, SMS has become the most popular branch of the mobile marketing industry with several 100 million advertising SMS sent out every month in Europe alone. in North America, the first cross-carrier SMS shortcode campaign was run by Labatt brewing company in 2002. over the past few years, mobile shortcodes have been increasingly popular as a new channel to communicate to the mobile consumer. brands have begun to treat the mobile shortcode as a mobile domain name allowing the consumer to text message the brand at an event, in-store, and off any traditional media.

Text Messaging Service & Methodology

Text messaging or SMS services typically run off a short code, but sending text messages to an email address is another methodology. shortcodes are 5 or 6 digit numbers that have been assigned by all the mobile operators in a given country for the use of brand campaigns and other consumer services. the mobile operators vet every application before provisioning and monitor the service to make sure it does not diverge from its original service description. besides shortcodes, inbound SMS is very often based on long numbers (international number format, e.g. +1212900000), which can be used in place of shortcodes or premium-rated short messages for SMS reception in several applications, such as product promotions and campaigns.

Long numbers are internationally available, as well as enabling businesses to have their own number, rather than shortcodes which are usually shared across a number of brands. additionally, long numbers are non-premium inbound numbers. one key criterion for provisioning is that the consumer opts into the service. the mobile operators demand a double opt-in from the consumer and the ability for the consumer to opt-out of the service at any time by sending the word stop via SMS. these guidelines are established in the MMA consumer best practices guidelines which are followed by all mobile marketers in the united states.

Mobile Media Industry

over the past few years, text messaging or SMS has become a legitimate advertising channel in some parts of the world. this is because unlike email over the public internet, the carriers who police their own networks have set guidelines and best practices for the mobile media industry ( including mobile advertising ). the IAB (interactive advertising bureau) and the mobile marketing association, as well, have established guidelines and are evangelizing the use of the mobile channel for marketers.

Mobile SMS Marketing Industry

Mobile marketing a.k.a SMS marketing or text marketing via SMS has expanded rapidly in Europe and Asia as a new channel to reach the consumer.SMS initially received negative media coverage in many parts of Europe for being a new form of spam as some advertisers purchased lists and sent unsolicited content to consumer’s phones; however, as guidelines are put in place by the mobile operators, SMS has become the most popular branch of the mobile marketing industry with several 100 million advertising SMS sent out every month in Europe alone.

Mobile Marketers

Over the past few years, mobile shortcodes have been increasingly popular as a new channel to communicate to the mobile consumer. brands have begun to treat the mobile shortcode as a mobile domain name allowing the consumer to text message the brand at an event, in-store, and off any traditional media. SMS services typically run off a short code, but sending text messages to an email address is another methodology. shortcodes are 5 or 6 digit numbers that have been assigned by all the mobile operators in a given country for the use of brand campaigns and other consumer services. the mobile operators vet every application before provisioning and monitor the service to make sure it does not diverge from its original service description. besides shortcodes, inbound SMS is very often based on long numbers (international number format, e.g. +91 9810 659782), which can be used in place of shortcodes or premium-rated short messages for SMS reception in several applications, such as product promotions and campaigns. long numbers are internationally available, as well as enabling businesses to have their own number, rather than shortcodes which are usually shared across a number of brands. additionally, long numbers are non-premium inbound numbers. one key criterion for provisioning is that the consumer opts into the service. the mobile operators demand a double opt-in from the consumer and the ability for the consumer to opt-out of the service at any time by sending the word stop via SMS. these guidelines are established in the MMA consumer best practices guidelines which are followed by all mobile marketers in the united states.

Mobile Marketing via MMS

MMS mobile marketing can contain a timed slideshow of images, text, audio, and video. this mobile content is delivered via MMS (multimedia message service). nearly all new phones produced with a color screen are capable of sending and receiving standard MMS messaging, with the notable exception of the Apple iPhone. brands are able to both send (mobile terminated) and receive (mobile originated) rich content through MMS a2p(application to person) mobile networks to mobile subscribers. in some networks, brands are also able to sponsor messages that are sent p2p (person to person). a good example of MMS mobile-originated Motorola's ongoing campaigns at the house of blues venues where the brand allows the consumer to send their mobile photos to the led board in real-time as well as blog their images online.

Also read more about mobile marketing, SMS marketing, SMS gateway, and text message service

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