Send Text Messages (SMS) Via Email and Receive Text Messages as Email
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Want to send text message (sms) to customers, staff, or prospects?
With TXTImpact email to service, you can receive text messages (sms) from any email account, you can also receive text message replies directly to your email address. The advantage of sending text message from your email, it allows you to communicate right from your computer at the same time archive the messages, search the message along with your other communication with clients over email. It's a great tool for The Call centers, Help desk, Law firm, insurance agents, mortgage agents, realtors, etc to be able to unified their communication and provide flexibility to the customer.
Industry?
- Contact center or Call centers
- Customer service & Help desks
- Trucking & Logistics
- Law firm
- Insurance agents
- Mortgage agents
- Realtors
- Regulatory compliance (Archive Text messages (sms) along with emails)
How it works?
- STEP 1: Signup for the service
- STEP2: Configure Email to Text service, provide email.address which is authorized to send text messaging via Email-to-Text gateway.
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How to send an email as Text message?
To send a text message (sms), address an email to the mobile phone number like so
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Email TO: 17321234567@text2email.net
Subject: [leave blank - no subject line necessary]
Hi. Do you want to meet after work? Sarah
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The mobile will receive a normal text message, to which they can then reply using a text message.
Reply text messages will be forwarded to your email account:
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Email FROM: 17321234567@text2email.net
Subject: [Message From 17321234567]
Sure.. lets meet at Times Square at 5:45 PM
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To send to a group of people, include all their numbers as follow:
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Email TO:
17321234567@text2email.net,17321345678@text2email.net
Subject: [leave blank - no subject line necessary]
Campus Alert. Heavy snow expected today. All classes cancelled.
Call Emergency line for any help.
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Receive Text Messages as Email?
Receive
Email notification whenever someone text your business
You can have a keyword on a shared short code or a dedicated long number or a dedicated short code receive text message as email.
1. Anyone text a predefined keyword such as your business name "KevinLaw" to 27126 e.g "KevinLaw we're looking for an lawyer to represent us in court for DWI violation"
2. The message will be forwarded to company defined email address "info@kevinlaw.com"
3. Optionally, you can have that message sent to your mobile phone as well.
Frequently Asked Questions about Email to SMS:
1. Can we receive reply to multiple email address?
Yes, you can configure your email2sms campaign to include multiple authorized email addresses.
2. Is it possible to send messages longer than 160 characters?
Yes, please contact TxtImpact support after configuring your Email2SMS campaign and support can activate this feature. You can set the limit of messages for Email2SMS.
3. Does message recipient needs to include any keyword in their reply message?
No, reply doesn't need to have any keyword in their message.
4. Can we allow any one from our company to send message from email account?
Yes, you can permit your entire domain so that anyone from your company can send Email to text message.
5. How much does it cost?
We have plan starting from $49.00 a month which allows you to send and receive upto 1000 messages or you can signup for pay as you go plan and buy text/sms credits as required. For all plans information.
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