We're very excited to announce HTML5 based Group Texting mobile APP for sending mass text and group text messages to customers, employees, or members. Now, you don't need to be in front of computer or your laptops to send out a text broadcast to your clients or an emergency text alert.

TxtImpact Group Texting mobile APP enables users to send text messages to any person or a group on any device with a browser. Client can simply send broadcast to a subscription list anytime anywhere from any web enabled device.

With TxtImpact Group texting Mobile APP, registered clients can login with their existing credentials, send message to a group, receive replies, setup new text-2-join campaigns, add keywords, and setup auto responder. Using Mobile APP, you can also chat with individual, send and receive reply. You don’t need to download anything or even register to start texting.

[video src="mobileapp.AVI"]

To access mobile APP, text GroupAPP to 27126* or Scan QR code from your smartphone

*Msg&data rates may apply

Are you going to conference or an event? How about using text message survey (SMS Survey) to setup appointments with potential clients?

How can I use Text Message Survey to setup appointments?

Create a text survey campaign using your TxtImpact account. You can provide welcome message, series questions such as their name, email address, preferred meeting time, best number to contact them, and have a closing message to confirm receipt of appointment request and provide any information for further interaction.

Don't forget to configure your email address, where you like to receive all appointment requests.

For complete instructions on how setup Text mobile survey online: http://mzone.txtimpact.com/mserver/help/info/How-to-setup-Text-Survey.htm

For more information on Text Message Survey

BACK-TO-SCHOOL

Capture back-to-school moment to grow your mobile list subscribers using Text message marketing?

Back-to-school is a time when parents and students look for deals and coupons to buy back-to-school supplies.

As per recent study coupons that are sent via SMS are eight times more likely to be redeemed than coupons sent through email, and 90% of these messages are opened up within just three minutes of receipt. Marketers can promote their text message marketing campaigns online or offline with print material and have consumer signup to receive text deals alerts. Go viral with social media + text message marketing

Suggested text message campaigns for marketer

1. Text-to-Subscribe

2. Send mobile deals via mass text messaging

3. Text-to-Win campaign to engage consumer in a campaign

This is a perfect time for retailers, marketers and online businesses to grow their mobile list subscribers.

Text message marketing strategies that can be implemented by mortgage professionals, mortgage brokers and lenders to inform their clients of the latest rate and loan programs remind borrowers of scheduled closings, announce events and capture satisfaction survey.

With 97% open rates, text message marketing will get lenders’ messages in front of their target market, instantly.

The text message marketing can impact conversion rates, and improved customer relationship the mortgage professionals.

The mortgage professionals, lenders, and broker can use text messaging service for the following

Rate alerts: Send rate alerts to potential customers the interest rate changes or advise of upcoming rate change.

Rate Quotes: Allow potential customers to request current interest rate using text message. With this not you’ll add value to your business, but also this will help you build your text message contact list.

Generate Lead from advertisement: Measure performance of your Print, Radio, or TV advertisement by including text messaging in the Ads. This allows potential customers to request information on the go and also add their mobile number in your database. Also, you can measure effectiveness of your advertisement and optimize it for future advertising efforts.

Status updates

To keep customer informed about their loan process, mortgage processional can send text message to inform customer about major milestone

Ask a question

Customer or potential can send a text message to mortgage adviser simple brief questions. Mortgage advisers can simply answer their questions directly from outlook, or any email client.

Customer Survey

Mortgage profession can send customer satisfaction survey to capture customer experience during loan process. Customer can simply answer few questions using a text messaging.

Want to receive text message from customers, staff, or prospects in your email?

With TXTImpact Text to email service, you can receive text messages in your email inbox, you can now send text message replies directly from your computer. The advantage of receiving text message as email allow you to communicate right from your computer at the same time archive the messages, search the message along with your other communication with clients over email. It's a great tool for The Call centers, Help desk, Law firm, insurance agents, mortgage agents, realtors, etc to be able to unified their communication and provide flexibility to the customer.

Who can use it?

• Call center and Help desks
  • With Text messaging is on rise, customers prefer to contact customer service via Text message and currently there is no way for multi-agent help desk to handle customers text messages or communicate with customers via Text messaging.
  • Most of the call centers or help desk systems such as Remedy, have capabilities to open ticket via Emails. TxTImpact Text to Email service allow call centers to add Text messaging capabilities seemlessly.
  • Agents response to customer or system generated notification going out to TXTImpact assigned email address will be sent as text message to customer.

Industry?

• Call centers
• Customer service & Help desks
• Trucking & Logistics
• Law firm
• Insurance agents
• Mortgage agents
• Realtors

How it works?

• STEP 1: Signup for the service
• STEP2: Configure TEXT to Email service, select your keyword and texting number, and provide help desk email.address.

Texting number can be a shared short code with keyword or a dedicated short code or a dedicated 10 digit number.

Now anytime someone text "keyword <problem or questions> to texting number. For example "XTHELP I need help with installing XT software on my mac. pls call me ASAP" to 27126. The message will be forwarded to designated help desk email address and the ticket will be generated.

Now, with New! TXTImpact social plug-in feature; promoters, businesses can integrate text message marketing with their social network.

TXTImpact text message marketing allow you to share your text-to-join, text-to-win, Text Trivia, Mobile coupons, and many more text message marketing campaigns directly to your Facebook Fan Page and Twitter. Promote text message marketing campaigns and increase participation among your fans and followers.

Facebook Integration: Promote Text campaigns on your Facebook page wall

Post your text messaging keyword, a message, or promote a mobile site, directly to your Facebook wall using TxtImpact social plug-in. You can post message to your wall or any of your pages.

Facebook Signup Widget Now your facebook fans can join mobile opt-in list, create facebook opt-in widget with a few clicks.

For more information; visit Text message marketing Social Plug-in

Connecting with consumers when they’re on the go is more important than ever, and text message marketing (also referred to as SMS, or short message service marketing) can be a highly effective technique.

But the proliferation of mobile devices doesn’t guarantee marketing success. If your pitches don’t resonate with consumers and motivate them to act, then your efforts are for naught.

Here are five tips for writing marketing texts that get read and produce results:

1. Be brief and focused.
Your text message should be laser focused and succinct. There’s no room for fluff in mobile marketing. Know who your target audience is and speak directly to it. Leave out extraneous details and simply describe how to take advantage of your offer and its benefits.

2. Avoid hype, slang and abbreviations.
If your text message looks like spam, consumers will delete it without a second thought. It’s critical that you leave out anything that might seem too slick and promotional. That includes marketing hype like “amazing” offers, slang and text abbreviations, all of which cheapen the perception of your brand and can destroy your campaign.

3. Offer something of immediate value.

No one wants to receive texts from a company unless the messages offer something of immediate value. Because text messaging is an instantaneous medium, you should include real-time offers. Whether you’re providing information about a sale or a new product, the message should describe the benefits of acting now.

4. Identify yourself.
How often have you received a text that doesn’t identify the company or brand? Instead, you often see a phone number you don’t recognize and a vague message that could have come from any number of companies. And how often have you simply deleted those anonymous messages? It’s essential that you clearly identify your business or brand to avoid getting the spam treatment.

5. Make consumers feel special.
Don’t clutter consumers’ text message inboxes with offers and news they could easily get from your website or your brick-and-mortar locations. Instead, make recipients of your texts feel they’re special and have qualified for an exclusive promotion. Otherwise, they will most likely opt out of receiving any future texts from you.

Entrepreneur 

QR Codes are great way to engage customer with your product and services. Get response from your mobile marketing campaign and print advertisements.

QR codes are mostly used to redirect to web/mobile site link, although you can also preformat a Text message or an Email message, send Geo information and much more.

For example, if you’re using a Text-2-Join or any other text messaging campaign using keyword, you could create a QR Code that preformats a text message with the short code or a 10 digit number and your keyword. Try these QR codes, if you don't have QR code scanner, To download QR code scanner, Text GETSCAN to 27126. *Msg&data rates may apply.

 TXTImpact clients can generate variety of QR Codes for free. Simply logon to your account, click on Generate QRcode and choose what sort of QR code you want to generate, enter the details and download the code, all free of charge. 

Bulk SMS provider Text Marketer has seen a growing number of bike shops using SMS as a way of communicating with customers. For many bike shop owners, using SMS is the most effective way of getting an offer into consumer’s hands.

SMS enjoys an astonishing open rate of over 98 per cent (see below). Compare that with email open rates of around 20 per cent, and it's easy to see why so many bike shops are turning to mobile. On top of that, a customer receiving a promotional text message is five times more likely to respond than someone receiving a piece of direct mail. (Source – Mobile Marketing Association.)

One  customer, Swinnerton Cycles, used mobile marketing to remarkable effect. During the winter months many cyclists gear their bikes up for the more challenging cycling conditions. With this in mind Swinnerton Cycles dispatched a simple mobile marketing campaign with a low cost service offer.

“Winter Service Check – 1 Week only. Brake & Gear Check only £20.00. Book now on 0178274778. Only 100 Spaces Available. Swinnerton Cycles.”

After just two days, the workshop had booked over 42 services, generating revenue of £840. In addition to this, customers also spent considerable sums on cycle accessories such as gloves, batteries, lights, etc. The text campaign cost just £126, so for every pound spent on the mobile marketing campaign they generated an absolute minimum of six pounds.

One of the clear strengths of using bulk SMS is that it is so cost-effective. There are no setup costs or monthly fees. Users simply purchase as many text credits as they need for their campaign. Also there is no minimum order so people that are new to SMS marketing can dip their toe in the water with a very low budget.

SMS stats
According to the Mobile Marketing Association, over 95 per cent of text messages delivered are read, the vast majority within five minutes. For emails a 25 per cent open rate is considered high.

Estimates that only 30 per cent of businesses in the UK use SMS as a means to get in touch with their customers (or potential customers). So why aren’t we all inundated with vast quantities of SMS like we are with email? The difference is that business SMS messages have to be paid for.

Another benefit of SMS marketing is that it works across all platforms and all makes and models of mobile phones.

Studies from mobile analyst Portio Research have revealed that in the US, Asia and Europe SMS usage is growing, despite increased competition from Facebook, BlackBerry Messenger, Twitter and other messaging services.