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Group Texting: Reply forwarding to mobile or email

3. January 2012 13:38

We have recently added option to receive Replies directly to your text message broadcast using Group Texting or Broadcast text message feature.

How it work?

  • Reply option applies to Text message broadcast and Group Texting features only
  • Should you have Reply options configured and enabled, all replies from recipients to any text message sent from Broadcast or Group Texting tools, will be forwarded to configured email and mobile phone.
  • Text message credits will be deducted for all messages forwarded to your mobile
  • All replies will be available online in Received Messages regardless of forwarding option

How to enable Reply Forwarding to Mobile and/or Email?

  • Logon to management console using your credentials
  • Click on Reply Settings menu.
  • Enter mobile number and/or email where you like to receive replies.
  • Press "Save"
  • Should you like to receive replies to email or mobile only, then enter only email or mobile number.

How to disable Reply Forwarding to Mobile and/or Email?

  • Logon to management console using your credentials
  • Click on Reply Settings menu.
  • Enter mobile number and/or email where you like to receive replies.
  • Press "Disable"; Disable option only available if you had configured the forwarding options.

 

 

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Group Text Messaging | Group Texting | Mass Text Messaging | Text Massaging | Text Messaging Service

Text Messaging for Appointment Reminders

12. December 2011 13:37

Reduce no-shows and wait times with automated text messages to patients & practitioners

Professional services business depends on appointments or reservations and need to curtail missed opportunities. No show means wasted time and money. Text Message appointment Reminder is a non-intrusive way of increasing revenues and customer satisfactions.
This service can be used by clients in Health Care, Auto Industry, Educational Institutions, Political Campaigns and rest of the Service Industry.

Being effective, easy and economical -it is also incredibly simple to setup and start sending Text Message appoitment reminders (SMS) with our easy to use web interface.

Integrate the capability into existing appointment scheduling system using our SMS Text Messaging Developer APIs

Some of the use of Text messaging for Appointment reminder Applications

  • Patient Appointment reminders
  • Oil Change reminders
  • Warranty renewals reminders
  • Political campaign Reminders
  • Prescription refill reminders
  • Payment reminders
  • Service Appointment reminders

 

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Text Messaging Service

Walgreens Prescription Refill Text Alerts Deliver Important Reminders for Mobile Users and Make Ordering as Simple as a Reply

22. November 2011 15:09

DEERFIELD, Ill., October 06, 2011 - Text messaging has become the most popular form of communication for mobile users in the U.S., and now Walgreens (NYSE: WAG) (NASDAQ: WAG) is helping its pharmacy patients remember and order prescription refills through its newest mobile feature, Refill Reminder Text Alerts. The new service delivers a text message notifying patients when an existing prescription is due for refill, orders can then be completed with a simple “refill” reply.

The service is free to mobile and smartphone users, standard data and messaging rates apply through wireless carriers.

“We’ve driven strong adoption and customer engagement through our mobile applications, and these mobile pharmacy features are also great tools for helping people manage their health,” said Sona Chawla, Walgreens president of e-commerce. “This is another way we’re extending the access to Walgreens pharmacy to patients on the go and helping them stay well.”

Pharmacy patients can sign up for refill reminder text alerts at any Walgreens pharmacy and also online at www.walgreens.com/textalerts.

Walgreens currently has more than 2 million subscribers for its Prescription Ready Text Alerts, which notify customers when a prescription order is ready for pickup.

Mobile Health Care Applications Drive Online Refills, May Help Improve Adherence Rates

The overall cost of poor medication adherence is approximately $290 billion per year to the U.S. health care system.1 In addition, studies show that for every 100 new prescriptions, only 15-20 percent are refilled as prescribed.2

“Medication non-adherence is one of the biggest hurdles in treating illness today, responsible for more than $100 billion each year in avoidable hospitalizations3,” said Cheryl Pegus, Walgreens chief medical officer. “Tools and personalized services that can help patients remain compliant with their prescription regimens can be effective in lowering health care costs and improving patient care.”

Walgreens mobile applications, which recently received Webby Awards in the people’s voice categories of Best Integrated Mobile Experience and Best Shopping from a Mobile Device, now account for more than 25 percent of the company’s online prescription refills.

These applications feature Refill by Scan, which enables mobile users to order refills simply by scanning the barcode on a prescription bottle. They also have a prescription refills tab, where refills can be ordered by entering a prescription number, with in-store pickup available at any Walgreens store.

Source Walgreen

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